Terms

Intended audience

Unless otherwise specified the products on this site are presented primarily for the purpose of promoting products available in the UK. B-Line Health and Beauty Ltd controls and operates this website from its office in the UK. We make no representation that any materials or products presented here are appropriate for use in other locations. Those who choose to access this website from other parts of the world do so on their own initiative and are therefore responsible for compliance with any local laws - if and to the extent that local laws may be applicable.

B-Line Health and Beauty Ltd provides the services available on this website, which is governed by the terms and conditions set down herewith. By using any part of this site and by completing your order this way, you agree to be bound by these terms and conditions.

Prices and payment

We take care to ensure all prices are up to date and accurate and inclusive of VAT unless otherwise specified. Prices may change from time to time, especially with regard to currency fluctuations for overseas orders, and we reserve the right to update and rectify such change in a reasonable and timely manner. Prices are quoted in UK sterling and will be converted (if appropriate) using the exchange rate pertaining on receipt of order. In addition postage and packing will be charged, as stated on the order form. Online payment can be made in a secure environment, via sterling cheque or by credit and debit card.

Delivery

Standard postage and packing will be charged. We use Royal Mail or Lincolnshire County Courier service to deliver goods Monday to Friday. This ideally requires someone to be available at the address so the parcel can be signed for otherwise it may be returned to the depot.

Please allow five working days. We will inform you if any item is out of stock and undertake to send it on to you at no extra charge as soon as it becomes available. For an additional cost of £4.50 products can be gift-wrapped with B-Line tissue paper, secured with a B-Line seal and presented in a bespoke gift bag (details may vary).

B-Line Health and Beauty Ltd can not be held responsible for any delay in delivery caused by the manufacturer or any third party including Royal Mail or courier service.

Passing of property

B-Line Health and Beauty Ltd retains ownership of the goods until the customer has made full payment and the funds have been cleared. If paying by cheque or postal order, payment should be received within seven days of the order being placed - we do not advise sending cash through the post.

Acceptance of orders

We reserve the right to remove or edit content or cancel orders at our discretion. If we cancel an order it will be without any charge to you. Once an online order has been submitted you will receive an automated order confirmation email. Before the order is accepted the debit or credit card details provided will be validated. The automated delivery confirmation email will then be sent subject to availability of products, pricing or other substantial reason that may impact the transaction. Orders will be despatched once payment has been confirmed - cheques or postal orders must be received within seven days of the order being placed. If your card issuer refuses to authorise payment we will not be liable for delay or non-delivery.

Returns

In the case where goods are rejected due to defect or discrepancy in the order, the customer is entitled to a replacement or full refund, less the original cost of delivery. The customer must notify B-Line Health and Beauty Ltd within 48 hours of receipt of order and return the product with details of why it is being returned before a refund or replacement can be issued. Goods should be returned unopened - unless damaged in transit.

Hyperlinks

We have provided links to various groups and organisations that may be of interest. B-Line Health and Beauty Ltd takes no responsibility for the content or accuracy of any external websites.

Please note:-

By using this website you agree to be bound by the terms and conditions of use. If you do not agree with this policy please do not use the website. We reserve the right to amend the terms and conditions in whole or in part at any time with or without notice. You should always check the terms and conditions prior to making a purchase. Your continued use of the website following the posting of any changes will signify your acceptance of such changes.

Customer service

If you have any questions related to the products available on this site, please contact us as follows:
Tel: + 44 (0)1476 590788
Email: info@b-linebeauty.com
By post: Harrowby Hall, Hall Lane, Harrowby, Grantham, NG31 9HA, United Kingdom